Terms of service

Last updated: 03 Aug, 2026

Welcome to Jivan Aayu. These Terms of Service ("Terms") govern your access to and use of our website jivanaayu.com and the purchase of any products from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.

If you do not agree with any part of these Terms, please do not use our website or purchase our products.

1. About Us
Jivan Aayu ("we," "us," "our") is a brand operating an online store selling health, wellness, and nutritional products including gummies, effervescent tablets, sprays, and related supplements. Our website is hosted on Shopify.

2. Eligibility
By using this website, you confirm that you are at least 18 years of age, or accessing the site under the supervision of a parent or legal guardian. Certain products are intended for adult use; where a product is meant for children (e.g., kids' multivitamins), it must be purchased and administered by a responsible adult.

3. Products & Health Disclaimer

• Our products are nutritional and wellness supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease.
• Product descriptions, benefits, and results are for general informational purposes. Individual results may vary from person to person.
• Always read the label, usage instructions, and ingredient list before use.
• Consult a qualified doctor or healthcare professional before use if you are pregnant, nursing, taking medication, have a medical condition, or have known allergies.
• Statements on this website have not been evaluated as medical claims. Do not exceed the recommended dosage.

4. Product Information & Accuracy
We make every effort to display product details, images, and pricing accurately. However, we do not warrant that descriptions, colors, packaging, or other content are completely error-free. Product packaging and formulations may occasionally be updated by manufacturers. In case of a pricing or description error, we reserve the right to cancel or refuse any order placed for the incorrect item.

5. Orders & Acceptance

• Placing an order constitutes an offer to purchase. All orders are subject to acceptance and availability.
• We reserve the right to refuse, limit, or cancel any order at our discretion, including cases of suspected fraud, bulk/reseller purchases, incorrect pricing, or stock unavailability.
• If we cancel an order after payment, you will receive a full refund.

6. Pricing & Payments

• All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
• We accept payments via the methods shown at checkout, including Cash on Delivery (COD) where available and online prepaid options.
• Promotional offers (such as "Buy 1 Get 1 Free" or discounts) are subject to their own conditions and may be modified or withdrawn at any time.

7. Shipping & Delivery
Shipping timelines, charges, and coverage are described in our Shipping Policy. Delivery estimates are indicative and not guaranteed, as delays may occur due to courier, weather, or regional factors beyond our control.

8. Returns & Refunds
Because our products are consumable wellness items, returns and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms. Please review it before purchasing.

9. Intellectual Property
All content on this website — including the Jivan Aayu name, logo, product designs, images, text, and graphics — is our property or licensed to us and is protected under applicable intellectual property laws. You may not copy, reproduce, or use any content without our prior written permission.

10. Acceptable Use
You agree not to:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to our systems or interfere with the website's functionality.
• Submit false information or misuse promotional offers.
• Post abusive, misleading, or infringing content in reviews or forms.

11. User Content
If you submit reviews, comments, images, or other content, you grant us a non-exclusive, royalty-free right to use, display, and reproduce that content for marketing and operational purposes. You are responsible for ensuring your submitted content is accurate and does not violate any third-party rights.

12. Limitation of Liability
To the maximum extent permitted by law, Jivan Aayu shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our total liability for any claim shall not exceed the amount you paid for the product in question. Nothing in these Terms limits liability that cannot be excluded under Indian law, including under the Consumer Protection Act, 2019.

13. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites.

14. Indemnity
You agree to indemnify and hold harmless Jivan Aayu, its owners, and employees from any claims, damages, or expenses arising out of your breach of these Terms or misuse of our products or website.

15. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Delhi

16. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website after changes constitutes acceptance of the revised Terms.

17. Contact Us
For any questions about these Terms, please contact us:
📧 jivanaayustore@gmail.com